Knodor · Effective 4 August 2026
KYC & AML Policy
Know Your Customer and anti-money laundering practices related to Knodor payments.
Overview
Knodor enables digital payments (for example card and mobile money) through licensed payment partners. We support compliance expectations appropriate to a software platform facilitating society billing and subscriptions. Effective date: 4 August 2026.
Identity information
We may collect and verify identity or business details for society admins, payout recipients, or high-risk activity—directly or via our payment providers. Residents paying maintenance bills may be identified by phone, unit, and transaction metadata.
Monitoring & prohibited use
Suspicious transactions may be delayed, reversed, or reported according to provider rules and law. The platform must not be used to launder money, finance illegal activity, or evade sanctions.
Partners
Payment processing is performed by third-party providers who maintain their own KYC/AML programmes. Your use of those rails is also subject to their terms.
Contact
Questions about this policy can be sent to support@knodor.com, or call +254 101 575757. Postal / registered address: Knodor, Nairobi, Kenya. Website: https://knodor.com.
This page is provided for transparency and product compliance. It is not formal legal advice. For society-specific rules, also follow your estate’s house rules.