Knodor · Effective 4 August 2026
Contact Us
Contact Knodor support — email, phone, and address for society management help.
Get in touch
We help societies with onboarding, billing, and product questions for Knodor (Knock on door).
- Email: support@knodor.com
- Phone: +254 101 575757
- Address: Knodor, Nairobi, Kenya
- Website: https://knodor.com
What to include
Please include your society name, your role (resident / manager / guard / admin), and a clear description of the issue. For payment problems, add the transaction reference and approximate time of payment.
Response times
We aim to respond to support emails within 1–2 business days. Urgent safety incidents at the gate should be handled through your on-site security procedures and in-app safety tools first.
This page is provided for transparency and product compliance. It is not formal legal advice. For society-specific rules, also follow your estate’s house rules.